This includes a password change, so have yours ready!
Updates to our Employer web portals, which include a new look and menu options, will be going live on Saturday, August 3.
The new look includes a simplified layout giving you easy access to the tools you use most including:
- Blue On Demand
- Add/Activate/Remove Group Number (after login)
- Annual Group Information Forms (AGIF)
- Employer News and a new archive you can search by subject
As part of overall enhancements being made to our website, Employers will need to select a new password, as well as a new password hint. You will be prompted to do so at the appropriate step in the login process.
In addition, all Excellus BCBS members with an existing online account will be required to select a new password.
The following links will take you to screenshots and step-by-step instructions for Employers and Members to change their password. Please share the member password information with your employees.
- Employer - Password Reset InstructionsOpen a PDF
- Member - Password Reset InstructionsOpen a PDF
If you do not remember your current password, you can retrieve your password hint from the employer login page. For a username reset, password reset or other technical questions, please contact the Web Help Desk at 1-800-278-1247. Please contact your account consultant with any other questions.
