Group Maintenance Guide

Use the Group Maintenance Guide to answer questions on membership, billing, online bill pay, enrollment, coverage and benefits and many other related issues.

View or Print our Group Administration GuideOpen a PDF

Helpful Resources

Employer News & Updates
Forms

Get to Know Us

About Us
News
Company Policies
Careers
Health Blog (Opens in a new window)
Community Investments & Partnerships

Let Us Help

Contact Us
Fraud & Abuse
Glossary
COVID-19

Links marked with an (external site) icon indicate you're leaving ExcellusBCBS.com. The information you're accessing may not be provided by Excellus BCBS.

Language Assistance (opens in a new window) and Non-Discrimination Notice (opens in a new window)

Follow us on

THIS WEBSITE USES COOKIES

We use cookies and other technologies to optimize site functionality, analyze website traffic, and share information with social media, advertising, and analytics partners. See our Privacy Policy for how we use information.

Accept Learn More

GDPR Notification Content