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ANSI Submission Deadline

As we prepare for the upcoming Open Enrollment season, we want to ensure a smooth experience for your organization and employees. To help us manage volume and maintain service quality, we ask that all ANSI file implementation requests be submitted no later than September...

Legislative Updates – September 2025

With Federal officials back from their summer recess, we’re closely monitoring upcoming budget and policy negotiations and awaiting further guidance on recently enacted legislation. Attached are some key highlights we believe you’ll find relevant and informative. As...

Formulary Updates - Employer

With the rising costs of health care, we are committed more than ever to identifying opportunities for group savings. We also know it is our responsibility to balance quality and cost of care while offering access to the treatments our members need to get and stay...

ACTION REQUIRED: How To Prepare For Multi-factor Authentication

As previously communicated, multi-factor authentication (MFA) will soon be required to access your Excellus BlueCross BlueShield employer web account. This added layer of security helps protect your data and ensures safe access. MFA is scheduled to launch for brokers and...

Introducing Teledermatology – Powered By MDLIVE®

We are proud to partner with MDLIVE to offer convenient telemedicine services for Acute Medical and Behavioral Health needs. Starting January 1, 2026, we’re expanding this partnership to include Teledermatology services—bringing even more care options to our members,...

Request For Missing Social Security Numbers

Under the Affordable Care Act, the Internal Revenue Service requires health insurers to request missing subscriber and dependent Social Security numbers from their members. In September, we will send Social Security number request letters to individuals who had health...

Last Chance to Register: Making the Most of Your Health Plan for Small Groups!

Many Small Group members are not aware of the various programs, resources and tools available through their Excellus BlueCross BlueShield membership. We want to help close that gap. That’s why we are hosting a live “Making the Most of Your Health Plan” webinar for our...

Excel Your Well: September - Join Us For Our Upcoming Wellbeing Webinars

We are excited to host the following upcoming wellbeing webinars, geared toward helping our members learn about various topics that can support and improve their health and wellbeing. Please share the following webinar flyers and registration links with your employees. ...

A Message From Medical Governance And Healthcare Engagement

As we progress through 2025 and into 2026, we’re pleased to share our collective efforts to engage members, enhance outcomes, and expand services for all stakeholders. As we navigate a fast-changing healthcare landscape, our commitment remains rooted in the people we...

The Power Of Communication: Maximizing Employee Engagement In Your Workplace Wellness Program

You have 2.7 seconds to catch someone’s attention with your message. So, if you want your employees engaged in your workplace wellbeing program, it is critical to have an effective communication strategy. Clear, consistent, and engaging messaging helps build awareness,...

October Wellbeing Tip: Menopause & Midlife Wellness

Most women experience menopause between ages 45 and 55. Whether you’re approaching menopause, currently experiencing it, or have already gone through it, this stage of life often aligns with other significant life transitions. You may be expecting or raising a new child,...

Small Group Rates And Plans For 2026 Are Now Available

At Excellus BlueCross BlueShield, we recognize the pressures small businesses face in today’s evolving health care landscape. Rising costs, coverage changes, and provider shortages can make it difficult to feel confident in your choices. We understand how challenging this...

REMINDER: Multi-factor Authentication Coming Soon For Employer Web Portal

Starting in September, we will be enabling multi-factor authentication (MFA) for our employer portal. Implementing MFA will not only prevent cyber threats and weaknesses for our company, but it will also protect your information and data within the web portal. It is also...

Legislative Updates - One Big Beautiful Bill Act

On July 4th, 2025, following months of Congressional negotiations, President Trump signed the “One Big Beautiful Bill Act” into law. Included in the wide range of domestic policy priorities are sweeping changes to the overall healthcare landscape. The attached PDF...

Rx News - REMINDER: Register For Our August Pharmacy Webinar Featuring Our Oncology Management Partner

Topic: Beyond the Buzz: The power of partnership with OncoHealth Date: August 26, 2025 Time: 2:00 – 2:40 p.m. ET This is your opportunity to explore how a strategic partnership is transforming oncology management and delivering real value to your business and employees. ...

New Community Rated Subgroup Application

Small group underwriting has a new community rated subgroup application available for groups looking to combine related businesses under one plan. This should allow for greater ease in capturing the required information for each related business. The new form is available...

Excel Your Well: August - Join Us For Our Upcoming Wellbeing Webinars

We are excited to host the following upcoming wellbeing webinars, geared toward helping our members learn about various topics that can support and improve their health and wellbeing. Please share the following webinar flyers and registration links with your employees. ...

Attention Small Groups, Upcoming Member Webinar – Making The Most Of Your Health Plan!

Looking to educate your Small Group employees on the benefits, tools and resources available through Excellus BlueCross BlueShield?* Encourage employees to register and attend this upcoming live webinar* to: Explore the Excellus BCBS website and mobile application...

September Wellbeing Tip: Mental Health And Substance Use Disorders

A substance use disorder (SUD) is a medical condition (not a character flaw) that affects both the brain and behavior. It can impact people of all ages and walks of life. Individuals with a SUD may struggle with work and relationships, lose interest in activities they...

2025 - August - Pharmacy Updates From Mona Chitre

A Message from Mona Chitre As we move through 2025, I want to take a moment to reflect on the work we’re doing together to support access to care and improve health outcomes. We take the trust you place in us seriously. From simplifying our processes to navigating the...

MDLIVE 6/1/2025 Increases

Excellus BlueCross BlueShield (BCBS) is excited to announce that we have renewed our partnership with our telemedicine partner, MDLIVE, for Medical and Behavioral Health telemedicine services through 12/31/2028. As part of our multi-year renewal, the following fee...

Large Group HMO And Medicare Supplement Rate Requests Filed With NYS

On July 1, 2025, an application was submitted requesting 2026 premium rate changes in accordance with New York state prior approval law. This rate application applies to Community Rated Large Group HMO. Additionally, an application was submitted requesting 2026 premium...

Multi-factor Authentication Coming Soon For Employer Web Portals

Starting in mid-September, we will be enabling multi-factor authentication for our employer portal. Multi-factor authentication is a way for us to ensure that the person attempting to log into to the web portal is truly them. Implementing multi-factor authentication will...

Rx News - Register For Our August Pharmacy Webinar Featuring Our Oncology Management Partner

Topic: Beyond the Buzz: The power of partnership with OncoHealth Date: August 26, 2025 Time: 2:00 – 2:40 p.m. ET We recognize that providing businesses and employees with the highest-quality pharmacy care is a team effort. Sometimes that means bringing in a specialized...

How We Support Access And Community

On June 26, we began a campaign that reflects the work we do every day. Our work includes strengthening our connections within the communities we serve, providing access to care for members where and when they need it, and supporting members who may feel care is out of...

Excel Your Well: July - Join Us For Our Upcoming Wellbeing Webinars

We’re excited to host a series of upcoming wellbeing webinars designed to help our members explore a variety of health topics that support a healthier lifestyle. Promotional flyers will be available for each month’s upcoming webinar that you can share with your employees....

Using Incentives To Engage Employees In A Wellbeing Program

Incentives are a powerful tool for your wellbeing program as they can motivate or encourage a desired behavior. Incentives can be anything from inexpensive raffle prizes to extra days off to reduced health care premiums or HSA contributions. When used appropriately, they...

August Wellbeing Tip: Immunizations

Vaccines have saved millions of lives and continue to save lives every day! Vaccines are remarkable scientific achievements that greatly reduce the rates of death and disease across the world. Vaccines are vital to protecting yourself, your family, and your community...

2026 Large Group Product Updates And Reminders

Take a look at what’s in store for 2026 and rediscover the great programs and services already available. Wellbeing And Incentive Programs Excellus BlueCross BlueShield gives you access to a wide variety of reward and incentive programs, including perks that help members...

Current Injectable GLP-1 Mail Order Prescriptions From Express Scripts® Pharmacy Transitioning To EnGuide Pharmacy

Express Scripts® is launching EnGuide Pharmacy, a new home delivery pharmacy that will exclusively dispense injectable GLP-1 medications. It replaces Express Scripts® Pharmacy as the mail order fulfillment source for injectable GLP-1 medications used for any indication,...

Updated Fully Insured And Minimum Premium Documentation For 2025 CAA Gag Clause Attestation

For 2025, Excellus BlueCross BlueShield will continue to attest on behalf of our fully insured and minimum premium groups for the Consolidated Appropriations Act (CAA) gag clause attestation, unless directed otherwise by the group. For self-funded groups, we will continue...

Prescription Drug Collection (RxDC) Report Submitted

On May 28, 2025, we submitted the Prescription Drug Data Collection (RxDC) report as required under The Consolidated Appropriations Act (CAA). The submission included information for fully insured policies issued and for self-funded group health plans administered by...

Rite Aid Pharmacy Closures

Rite Aid has announced the closure of all 178 store locations in New York state. Our pharmacy team is working to understand the impacts of the closures on our members and our pharmacy network. We have mailed letters to members who currently use Rite Aid as their primary...

We Want To Hear From You!

At some point throughout the year, you should receive a satisfaction survey from us. The second quarter survey is being sent to some of our employer groups this month. Your feedback and experience are valuable, and we want to learn from you. If you have not yet received...

Excel Your Well: July - Join Us For Our Upcoming Wellbeing Webinars

We are excited to host the following upcoming wellbeing webinars, geared toward helping our members learn about various topics that can support and improve their health and wellbeing. Please share the following webinar flyers and registration links with your employees. ...

July Wellbeing Tip: Physical Activity

Physical activity is one of the best things you can do to improve your health and wellbeing. For adults, the Centers for Disease Control and Prevention recommends 150 minutes a week of moderate-intensity aerobic activity and two days a week of activities that strengthen...

Rx News - Unlock Smarter Pharmacy Spending: Top 3 Takeaways

Whether you joined us live or couldn’t make it, our recent webinar Beyond the Buzz: Introducing our Core Pharmacy Suite delivered key insights into smarter, more cost-effective pharmacy spending. Here are 3 highlights from the conversation: $27.77 PMPM in savings –...

Rx News - Keeping Pharmacy Services On Track

Pharmacy costs can be one of the biggest drivers of overall healthcare spending. That’s why we offer tools and support that help employers stay in control. In a recent pharmacy audit for one of our self-funded clients, we returned a zero-findings audit, which: ...

Individual And Small Group Rate Requests Filed With NYS

On May 15, 2025, an application was submitted requesting 2026 premium rate changes in accordance with New York state prior approval law. This rate application applies to Community Rated Individual and Small Group products. The following products are included in this 2026...

What’s Driving The Rising Costs Of Health Care, How This Influences Premiums, And What We’re Doing To Help Our Members

We know any increase in costs these days is difficult to absorb. At Excellus BlueCross BlueShield, we’re working to ensure rising costs don’t get in the way of better health and access to care. Breaking Down What’s Driving Costs Costs are increasing in all areas of our...

2025 Exclusive Pharmacy Update From Mona Chitre

A Message from Mona Chitre As your partner in managing pharmacy benefits, we routinely share the latest news impacting health care in our communities. By now, you have likely heard about the recent presidential executive order on drug pricing. We are closely monitoring...

Upcoming Webinar For Fully Insured, Large Groups – Making The Most Of Your Health Plan!*

Date: Thursday, June 26, Noon - 12:45 p.m. ET Many of your employees may not be aware of the many wellbeing programs, tools and resources available to them through their health plan. That’s why we’re hosting a live, “Making the Most of Your Health Plan,” webinar to...

Rx News - Last Chance To Register: Pharmacy Cost Savings For Your Business

Webinar Topic: Beyond the Buzz: Introducing Our Core Pharmacy Suite Date: May 20, 11:00 a.m. - 11:30 a.m. ET It’s your last chance to register for our webinar, Beyond the Buzz: Introducing our core pharmacy suite. In just 30 minutes, discover how your business can save...

Excel Your Well: May & June - Join Us For Our Upcoming Wellbeing Webinars

We are excited to host the following upcoming wellbeing webinars, geared toward helping our members learn about various topics that can support and improve their health and wellbeing. Please share the following webinar flyers and registration links with your employees. ...

Employer Community Spotlight: Making A Difference Through Our Foster Care Team

Inspired by a friend's words over 15 years ago, Megan Bunce, a licensed social worker, is on a mission to uplift children in foster care. Since joining the Foster Care Program in 2023, she and her team have provided hope and stability to over 1,000 kids each year. With...

June Employer Wellbeing Tip: Musculoskeletal Health

If you have ever had back, joint, or muscle pain, you know how much it can affect your quality of life and ability to do your job. Musculoskeletal (MSK) pain is very common and virtually everyone experiences it at some point in their lives. Preventing MSK injuries at work...

With Our New Comprehensive Care And Disease Management Resources, Everybody Benefits

Health care works best when it works together. In 2024, we launched our Commercial Value Story highlighting our approach to health care surrounding three pillars: Putting people first Making sure that our service is simple Bringing a network that is unmatched. Period...

Rx News - $27.77 PMPM Savings To Reinvest – Every Member, Every Month

Webinar Topic: Beyond the Buzz: Introducing Our Core Pharmacy Suite Date: May 20, 11:00 a.m. - 11:30 a.m. ET At Excellus BlueCross BlueShield, we understand the impact of rising pharmacy costs on your business and are here to help. Join our webinar to explore the latest...

Excel Your Well: Join Us For Our Upcoming Wellbeing Webinars For April & May

We are excited to host the following upcoming wellbeing webinars, geared towards helping our members learn about various health topics that can support and improve their wellbeing. Please share the following webinar flyers and registration links with your employees. ...

Community Spotlight: The CNY Ronald McDonald House

This community spotlight sheds light on the remarkable services offered by the CNY Ronald McDonald House, an organization that supports families during their child's health care journey. This unique facility offers more than just a place to stay; it provides a sanctuary...

Showing 1– 50 of 334 Results
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